Your privacy is important to us.
What kind of personal information Mad About Tea collects and how it is collected?
Personal information you provide.
We store the personal information you enter on the Website or give to Mad About Tea in other ways. We obtain most personal information through the Mad About Tea account registration process, including updates to account details. You may provide information when you request or acquire a product or service from Mad About Tea or its related bodies corporate, provide a product or service to Mad About Tea, complete a survey or questionnaire, enter a competition or when you communicate with Mad About Tea in person, by email, telephone or in writing (for example if you contact customer service or provide feedback).
The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.
We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which we can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. We may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information. In some cases, a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographic information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of our coolest features, and we recommend that you leave them turned on.
We endeavour to collect personal information about an individual only from that individual. In some circumstances we may obtain personal information from a third party.
We may use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
How Mad About Tea uses the information you provide.
We may use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to:
- Provide you with products or services you have requested.
- Personalise and customise your experiences with us, including saving shopping cart information.
- Help us manage and enhance our services.
- Communicate with you.
- Provide you with ongoing information about opportunities on Mad About Tea in which we believe you may be interested in.
- Give you the opportunity from time to time to receive email and 'e-newsletters' from us.
- In most cases where we ask you to provide information about yourself, if you do not provide us with that information, we will not be able to provide you with the requested product or service.
Does Mad About Tea share the information it receives about me?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
We may disclose personal information to other companies in the Mad About Tea Group. Where such disclosure is made, the Mad About Tea company may only use the personal information as set out above.
We may also provide your information to:
third parties engaged by Mad About Tea to perform functions on its behalf, such as processing credit card information, order fulfilment, mail outs, shipping, debt collection, marketing, research and advertising; and third parties authorised by you to receive information held by Mad About Tea.
How Secure Is Information About Me?
We protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. We use Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Making a privacy complaint.
Updating personal information.
Seeking access to the personal information Mad About Tea holds about you.
You have the right to seek access to the personal information held about you and to advise us of any inaccuracy. There are some exceptions to this right set out in the Privacy Act 1988. If you make an access request, we will ask you to verify your identity and specify what information you require. We may charge a fee to cover the costs of meeting your request.
If you have registered an account via our Website, you can access the account information we hold about you at any time via the log-in section on our Website.
How to contact Mad About Tea
If you have enquiries or wish to provide feedback about this policy, please mail to the Privacy Officer at: Admin@Mad-About-Tea.com